Skip to main content

An awesome way to automate communication for E-commerce websites

 


What if we told you that, one can reduce the transaction processing time from 30-45 mins to 3 mins by automating communication on an E-commerce platform?

Interesting right? Read on...

In today's digital age, marketing and selling have changed and evolved. A manual process involving calling clients, creating invoices, sending payment receipts, and cancellation, and processing refund can now be automated.

The real world is now in online business, where you can connect with customers instantaneously. As a result, marketing agencies are always looking for new ways to grow their businesses, and one of them is by automating communication for their ecommerce clients.

What does it mean to Automate the Communication process?

Addition of simple pre-integrated tools to an E-commerce site aiding it to send SMS alerts, instant emails, connect with customers while the customer is making his purchase on the portal.

Why Automate?

Technology has made life instant. With decreasing attention span, customers leave the website if they are made to wait for a revert. This just means that the need for speedy responses and ‘instant responses/communication’, helps retain the customer, making them feel wanted/attended to even while shopping online.

By implementing tools on an E-commerce portal, one can:

1.      First, eliminate manual processes, thus saving time.

    2.       Accelerate user experience.

3.       Increase customer loyalty.

4.       Minimize errors or missed communication.

5.       Simplify operations.

6.        Better customer experience leads to profitability.


The buck stops here!

Earlier, when we mentioned the starting time taken to complete a transaction, we mean it!

With no additional cost, Storzb provides end-to-end integration of all communication channels like order processing, raising an invoice, calculating the exact price with offers etc., and to be in touch with the clients via SMS and email simultaneously and instantly.  Initiating refund and processing the same also happens instantaneously ensuring the business owner spends least time in mundane activities and helps them focus on their core goal- GROWTH!

This translates to better customer experience and increased sales in minimal amount of time spent by the business owner on transactions.

In all, using technology and AI to automate communication is key to a successful ecommerce business. Priorities excellent user experience to customers through Storzb’s practical and easy integration of automated communication techniques. Save time, effort, and money because a transaction that would ideally take 30-45 minutes, now takes only 3 minutes! Trust us for speed and efficiency in integration.

 

Comments

Popular posts from this blog

5 Reasons Why Automation of Shipping is Significant

  The order fulfilment industry is not shy of using the latest technology. The evidence of this fact is the barcode scanners, chat bots, robotics, and more. The supply chain is making use of technology to optimize the processes. Shipping, one of the most expensive components in order fulfilment, leverages automation by using an automated shipping system. Here are some reasons why automation of shipping is significant.    What is Automation in Shipping? Automation in shipping uses automation systems to replace wholly or partially some processes and procedures of commercial shipping. That means, when new orders are placed, automation takes care of choosing items from the warehouse or inventory, package them and deliver it to the customers.  Automating the shipping process has many benefits, but most importantly, it gives you a big lead in terms of speed,  compared to your competitors. The manual tasks involved are eliminated or reduced drastically so that orders get fulfilled au

How business models can fulfill different business requirements?

   In the previous blog we discussed the various types of business models that are available but did you know that apart from those business models, there are additional versions or add-ons that can be added or modified in a business model to meet the business requirements? Yes, any business model can be customized based on the specific industry requirements — this is referred as a disruptive business model. Let's take a few examples to identify the requirements and solutions. Now being a web developer of an ecommerce platform, you need to know this piece of information, just for the simple reason being, that you may have client from various industries, with varied requirements. Knowing this will help you deliver quality products to your clients. A business model may be selling t-shirts or accessories or photo frames, but they want to provide their customers with customized products. Now be it a estore or franchise model this feature can be added on to any of the suitable models.

A Top-Notch Comparison of Key Players in E-commerce Platforms

We are living in the day and age that is witnessing a massive e-commerce revolution. From being just a ‘thing of convenience,’ e-commerce has slowly become a way of life.    Here goes the red carpet and drum roll…. Welcome to the E-commerce Boom!   Here’s the Good news! E-commerce is skyrocketing in India. Thanks to the data from Statistic , the revenue from it will reach a value of $79.5 billion US dollars by 2025.    So, now is the time to put it to maximal use. But how do we do it? Do you want to know?   Here are some questions that your clients might throw upon you: What to do - All business sizes, small and big, have excellent prospects provided the right e-commerce platform is chosen.  What’s an e-commerce platform - It helps businesses create an online presence and leverage it to boost their business.  Why Choose it? - It is the center for your online store where everything from marketing, payment, and inventory, is controlled. Hence it is essential to choose th