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An awesome way to automate communication for E-commerce websites

 


What if we told you that, one can reduce the transaction processing time from 30-45 mins to 3 mins by automating communication on an E-commerce platform?

Interesting right? Read on...

In today's digital age, marketing and selling have changed and evolved. A manual process involving calling clients, creating invoices, sending payment receipts, and cancellation, and processing refund can now be automated.

The real world is now in online business, where you can connect with customers instantaneously. As a result, marketing agencies are always looking for new ways to grow their businesses, and one of them is by automating communication for their ecommerce clients.

What does it mean to Automate the Communication process?

Addition of simple pre-integrated tools to an E-commerce site aiding it to send SMS alerts, instant emails, connect with customers while the customer is making his purchase on the portal.

Why Automate?

Technology has made life instant. With decreasing attention span, customers leave the website if they are made to wait for a revert. This just means that the need for speedy responses and ‘instant responses/communication’, helps retain the customer, making them feel wanted/attended to even while shopping online.

By implementing tools on an E-commerce portal, one can:

1.      First, eliminate manual processes, thus saving time.

    2.       Accelerate user experience.

3.       Increase customer loyalty.

4.       Minimize errors or missed communication.

5.       Simplify operations.

6.        Better customer experience leads to profitability.


The buck stops here!

Earlier, when we mentioned the starting time taken to complete a transaction, we mean it!

With no additional cost, Storzb provides end-to-end integration of all communication channels like order processing, raising an invoice, calculating the exact price with offers etc., and to be in touch with the clients via SMS and email simultaneously and instantly.  Initiating refund and processing the same also happens instantaneously ensuring the business owner spends least time in mundane activities and helps them focus on their core goal- GROWTH!

This translates to better customer experience and increased sales in minimal amount of time spent by the business owner on transactions.

In all, using technology and AI to automate communication is key to a successful ecommerce business. Priorities excellent user experience to customers through Storzb’s practical and easy integration of automated communication techniques. Save time, effort, and money because a transaction that would ideally take 30-45 minutes, now takes only 3 minutes! Trust us for speed and efficiency in integration.

 

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